FAQs
What type of clothing do you sell on your website?
We offer a wide range of clothing items, including tops, bottoms, dresses, outerwear, activewear, and more.
Do you offer free shipping?
We offer free shipping for orders over a certain amount. Please refer to our shipping policy for more details.
What payment methods do you accept?
We accept all major credit cards & MPESA.
Can I return or exchange items if they don't fit or if I change my mind?
Yes, we have a hassle-free return policy. Please refer to our returns and exchange policy for more details.
How long does it take for my order to arrive?
Delivery times vary depending on your location and shipping method selected. Please refer to our shipping policy for estimated delivery times.
Do you offer any discounts or promotions?
Yes, we offer discounts and promotions regularly. Please sign up for our newsletter or follow us on social media to stay updated on our latest offers.
What is your sizing chart?
Our sizing chart can be found on the product page under the "Size Guide" tab.
Are your clothes true to size?
Our clothes are designed to be true to size. Please refer to our sizing chart for accurate measurements.
Do you have a physical store location?
No, we are an online-only store.
Can I track my order once it's shipped?
Yes, you will receive a tracking number via email once your order has been shipped.
How can I contact customer service?
You can contact our customer service team via email, phone, or live chat. Please refer to our contact us page for more information.
How often do you update your inventory?
We update our inventory regularly, usually on a weekly basis.
Can I cancel my order after it has been placed?
If your order has not yet been shipped, you may be able to cancel it. Please contact our customer service team for assistance.