Refund Policy

Thank you for shopping at our ecommerce platform that sells clothes. We value your satisfaction and want to make sure that you are completely happy with your purchase. In the event that you are not satisfied with your order, we have developed the following refund policy:

1. Eligibility for Refunds We accept refund requests for items that are damaged, defective, or not as described on our website. Refund requests must be made within 3 days/72hrs of receiving the order. After 3days/72 hrs, we cannot offer refunds for any reason.

2. Refund Process If you would like to request a refund, please contact our customer service team through email or phone. Our team will review your request and may request additional information such as photographs of the item or the order number.

If your request is approved, we will provide a return address and shipping label for you to send the item(s) back to us. Once we receive the returned item(s), we will inspect it and process your refund. Refunds will be issued to the original payment method within 5-7 business days.

3. Non-Refundable Items There are some items that are not eligible for a refund, including items that have been worn, washed, or altered in any way. Final sale items, such as clearance or promotional items, are also non-refundable.

4. Shipping Costs Shipping costs are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund amount.

5. Exchange Policy We do not offer exchanges at this time. If you would like to exchange an item, please request a refund and place a new order for the item(s) you would like to receive.

We reserve the right to modify this refund policy at any time. By shopping with us, you agree to the terms of this policy. If you have any questions or concerns