Terms & Conditions

1. General terms and conditions

1.1 The following terms and conditions govern your use of our platform to buy or sell clothes. By using our platform, you agree to be bound by these terms and conditions.

1.2 We reserve the right to modify these terms and conditions at any time, and any changes will be posted on our website. Your continued use of the platform after such changes will be considered acceptance of the updated terms and conditions.

1.3 We reserve the right to terminate or suspend your account or access to the platform at any time for any reason, without notice.

2. User accounts

2.1 To use our platform, you must create an account by providing us with accurate and complete information about yourself and your business.

2.2 You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3 You must not use another user's account without their permission.

3. Selling clothes on our platform

3.1 You are responsible for ensuring that all clothes you sell on our platform are legal, safe, and of high quality.

3.2 You must provide accurate and complete information about the clothes you sell, including descriptions, prices, and images.

3.3 You must not sell counterfeit or infringing clothes on our platform.

3.4 Lukufiti is responsible for all shipping, handling, and customer service related to your sales on our platform.

3.5 We reserve the right to remove any clothes from our platform that violate these terms and conditions.

4. Buying clothes on our platform

4.1 You are responsible for ensuring that you fully understand the details of the clothes you buy on our platform, including the size, color, and condition.

4.2 You must pay for the clothes you buy on our platform in a timely manner.

4.3 You must not resell or otherwise transfer the clothes you buy on our platform without our permission.

5. Payments

5.1 All payments for clothes sold on our platform will be processed through our payment gateway.

5.2 We reserve the right to charge a commission or other fees for the use of our platform.

5.3 We are not responsible for any taxes or fees that may be incurred as a result of buying or selling clothes on our platform.

5.4 All payments will be made to an escrow account and will be remitted to vendors after 7 days where no refund request is made.

6. Intellectual property

6.1 All content on our platform, including images, text, and logos, is the property of our company or our licensors and is protected by intellectual property laws.

6.2 You may not use our platform or any of its content for any commercial purpose without our permission.

7. Limitation of liability

7.1 We are not responsible for any damages or losses that may arise from the use of our platform, including but not limited to lost profits, lost data, or personal injury.

7.2 Our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid by you, if any, to us for the use of our platform.

8. Indemnification

8.1 You agree to indemnify and hold us harmless from any claims, damages, or other liabilities that may arise from your use of our platform or from your violation of these terms and conditions.

9. Governing law and jurisdiction

9.1 These terms and conditions will be governed by and construed in accordance with the laws of the jurisdiction in which our company is located.

9.2 Any disputes arising from these terms and conditions or your use of our platform will be resolved through arbitration